Frequently Asked Questions
Everything you need to know about your EFX performance gear.
How long does shipping take for EFX orders?
Standard domestic shipping typically takes 3-5 business days. Expedited shipping options are available at checkout if you need your gear sooner for an upcoming event.
What is your return policy for athletic apparel?
We offer a 30-day return policy on all unworn and unwashed items with original tags attached. Returns are free for all domestic customers.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable athletic fit.
Are EFX products covered by a warranty?
Yes, all EFX hardware and performance equipment come with a 1-year limited warranty against manufacturing defects to ensure you can train with confidence.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Do you offer international shipping?
Yes, EFX ships to over 50 countries worldwide. International delivery times and shipping costs vary by location and are calculated at checkout.